Anyone who knows about casinos in the UK will have heard of Genting before. They have a range of casinos scattered around the country, with many big cities being home to a branch of the company. They also offer online sports betting, although they are better known for their work as a casino provider. Here we take a look at their online casino service, in particular, finding out what they can offer new players who sign up with them.
Website Layout & User Experience
GentingBet have a three-colour system that they employ across all their brands, these colours are red, white and black. This gives them something to brand, whether you are in a casino hall somewhere in the UK, on their casino site or placing sports bets with them, you know you are with GentingBet in some form.
The menu system here works a little different to other casinos as the main menu is at the bottom of your page. This is a red bar and from here you can choose to play slots, table games, jackpots or view everything on offer.
Inside each section, you can then narrow things down, for example when looking at slots you can choose to view all, jackpot slots, new games or the most popular.
Slots & Software Selection
This is the biggest section of the site and where the most focus is. If you are a slot player then you will love the games on offer here. Not only does the casino have a broad range of titles, but they have many of the biggest too, with some top names that people want to play. Developers like Novomatic casinos have played their part in this, providing their biggest games for use inside this casino.
If you are looking for a good combination of quality games, variety of gaming styles and plenty of titles to choose from, this is all available as part of the GentingBet service.
It is fair to say that we expected more here and the coverage in place is a little disappointing. There are a handful of games to choose from when heading into the table games section, but probably not enough to keep regular table gamers going.
There are multiple versions of both roulette and blackjack which is good to see and allows people to experience these. Aside from that, you will find a handful of other games but nothing else. If the table section is something you never use or only use to try a few games of roulette or blackjack then this service will be enough, but for those who intend to play regularly, you will want more.
There is a good range of games in the live section for players to explore. These are found by entering the live casino, a completely separate part of the service and this can be done using a menu at the top of the page.
Once inside, you will find the game menu at the bottom of the page just like inside the standard casino. You can choose to view everything on offer, or for those looking to play the two most popular games, separate menus for both roulette and blackjack are available.
If you want to play on the go with GentingBet you can, great news for those who struggle to find time to play at home. They offer a mobile app which can be downloaded on both Android and iOS devices. This app allows you to play games on a mobile or tablet, the only thing you need is a stable internet connection.
This is a real positive for players and allows anyone to play wherever they are. If you are looking for this type of complete service, then it is available from GentingBet. The app is laid out like the site, has the same colour scheme and should give you familiarity.
Bonuses & Promotions
There is a simple matched deposit offer available for customers who sign up with GentingBet. They offer a 100% matched offer, and this is available up to a maximum of £200. By being 100% this means whatever you deposit yourself, you will receive the same in bonus funds from them.
Smaller players who don’t want to deposit £200 to get the full amount can make smaller deposits that are eligible for the offer. The minimum deposit is £20 to claim something, so if you want that, simply deposit £20 and you will have a total of £40 to play with including the bonus.
This is really good, gives big players something good to aim at and is an offer that everyone can use to their advantage while signing up.
The only customer support option on the GentingBet website is live chat. However, the good news is that this is available 24 hours a day, seven days a week. With this safety net, it doesn’t matter what time you play your favourite casino games, someone will be on hand to help if you need it.
While it would be better to see more variety, either an email or phone option for players to use, the fact that they offer something to customers every single hour of the day is a big positive.
Payment Methods & Withdrawal
The payments section of the GentingBet service is one that is disappointing and may inconvenience some players. They offer just two methods of deposit, and one of those is only good for you if you have a local Genting casino that you can visit.
They offer online debit card payments directly on their site, or you can deposit in cash over the counter inside a Genting casino. If you have no casino near, or you don’t want to leave the house, your only payment option is using a debit card.
When it comes to withdrawing the same two apply. You can take cash out from a casino, although you will need to fulfil ID checks and the minimum amount is £60. The benefit of this is instant cash though if you do live close by. The second option is a withdrawal back to your debit card and these have a £10 minimum on them and are expected to take 3-4 working days.
If there was something the casino could work on here it would be the number of deposit options. Allowed third-party options such as popular e-wallet payment methods would be a good place to start and would open up the options for those playing on the site.
Licensing & Fair Play
GentingBet holds a UK Gambling Commission license which shows they are a fair place to play. This also shows they have passed many tests that have been put in front of them, including how they deal with both your personal details and your money.
This all allows you to play without fear, meaning you can relax and enjoy the games on offer knowing that your worries are taking care of. The UK GC license also covers the games that are on offer inside the casino too, which is vitally important. These have been tested to ensure they are safe to play on and give the user a fair chance of winning, which is all we ask for.
GentingBet are a big name in the world of sports betting, and many of you will have heard of them in the past because of the casinos they own up and down the UK. That gives them a good start, and their online casino service is an extension of what they offer.
This service is a good one, especially if you are a slot player, as the games on offer here are very impressive. They offer new players a really good welcome bonus that gives you the chance to get a bonus of up to £200 when you join.
To round things off with their service, they offer mobile gaming via an app and 24-hour customer support. Their payment methods are slightly disappointing, we would have loved more here, especially in the shape of third-party e-wallet methods.
This will only affect certain players though, not everyone. If you are happy to deposit via a debit card and you want to play some great slot games then this casino comes highly recommended to you as being one you should try out.