The Grand Ivy casino certainly has a grand name and when you log onto the home page, you will see that it also has the appearance of being a grand and upper-class place to play. If you are wanting somewhere serious and sophisticated to play your favourite casino games then this could be the place for you. Our in-depth review looks underneath the surface to see exactly what they have on offer for players.
Website Layout & User Experience
From the moment you log on, you will notice just how dark the Grand Ivy casino website is. The background is black, the advertisements are black and even the menu is black. While some may not like this, it does tie into the theme of this being an up-market casino establishment.
It also does an important thing for the games when you are playing them. This is to make them stand out well and ensure that you can see the big and bright colours without any other distractions on the page.
There are likely to be some players who don’t like how dark this website is but in terms of making the games stand out and playing into the upper-class feel they are trying to achieve. The colour scheme works well.
Slots & Software Selection
When you land on this website, look out for the game’s menu down the left-hand side of the page and this is where you will do all your navigating. The slots menu can be found here, this is one big menu with all the different slot games listed.
While there are many to choose from which is nice to see, it would be better if it was possible to break these up a little more. For example, a separate menu for jackpot slots would be nice to see. White Hat Gaming are the creators behind this casino and one area they deserve a lot of credit is with the developers they have on board. These are some of the biggest in the industry, so you will get a constant stream of new games to play on this casino site.
Table games cover a wide range of titles, and if you are looking for just roulette, blackjack or poker then these all have their own menus. However, to see the full range, including these three then head into the table games section to see everything.
This is set out a little better with the breakdown and three menus for the biggest three table games. This will allow those who only want to play roulette for example, to check out the roulette games no their own, with nothing else in the way.
To view the live games on offer inside the Grand Ivy, head into the live table games menu. Here you will find a selection of games including roulette, blackjack, poker and even a deal or no deal game that you can play.
These all have real-life dealers on hand to play along with you and that adds a social side to the gaming that you don’t get inside the standard casino section. If this is something you like or something you want to try then the live casino at Grand Ivy has been put together very well by those at White Hat Gaming. They have built several different gaming rooms and this includes multiple versions of the most popular games for you to play.
Those who wish to play away from the computer can do so thanks to the Grand Ivy mobile service. This gives players the chance to play some of their favourite games using a tablet or mobile phone. With one of these and an internet connection you can play games anywhere you like, from being at home on your sofa to playing while in the office, out with friends or anywhere else you fancy a go.
Many people struggle to sit down and have a proper gaming session due to a lack of time and busy lifestyle. These people can play along on a mobile device and have short, quick sessions whenever they can, thanks to the convenience of the Grandy Ivy service.
Bonuses & Promotions
When you sign up with the Grand Ivy, you can claim their welcome bonus. This is complicated and spread across three different bonuses with each one having a different percentage matched, so newer players may find this hard to understand.
The potential is there to get up to 100 free spins and £1500 in bonus funds though, so it is certainly a big bonus although only big staking players are likely to deposit enough to claim the full amount.
You will get three separate bonuses which are split down as follows:
· First deposit – 100% matched bonus up to £300 plus 25 spins on Starburst
· Second deposit – 25% matched bonus up to £800 plus 50 spins on Aloha Cluster Pays
· Third deposit – 50% matched bonus up to £400 plus 25 spins on Gonzo’s Quest
As you can see, the free spins are split across three popular titles and the bonus funds vary from being 100% matched down to 25% matched. There is a lot on offer here, although only the biggest staking customers will be able to claim it all, regular players will get a smaller cut of the full amount.
The first thing to mention about the Grandy Ivy casino customer support team is that they are open 24 hours a day, seven days a week. This means regardless of when you game, whether it is in a morning, afternoon or at night, someone will be there should you need them.
Immediate problems can be solved by the live chat team who can be accessed via the live chat button on the website. This puts you in touch with an operator and you can explain to them your issue.
Smaller problems may best be solved by email, especially if you don’t want to wait around on the live chat. A reply will appear in your inbox from these, allowing you to get on with your day.
Payment Methods & Withdrawal
When you are ready to put funds in and take them out of your Grand Ivy account, you can use several different payment methods. These include paying directly with your debit card and then big names in the payment world such as Paypal, the Paysafecard and Trustly.
It would be nice to see a couple more choices on offer here for players to use, but it must be said that the ones we do have available are big names and ones that people will know and trust.
Licensing & Fair Play
The Grand Ivy Casino is licensed and regulated by the UK Gambling Commission. This means they have passed strict tests including how they look after your details, your funds and proof they have funds themselves to pay out any winners.
Another key area they look at are the games on offer. This is how fair they are to players, and to ensure that the RTP% listed is correct on their website. Finding a properly licensed casino is one of the most important parts of looking for a new place to play, and with this, in place you will be able to play without worry that something will happen to you or your funds.
Grand Ivy have put together a good service here. Some people may not like their website colour scheme, but this all plays into the theme of them being an up-market, dark establishment. The games menu is simple and easy to use, and each section is packed full of games, including many of the latest titles.
With mobile gaming, 24-hour customer service, a potentially huge welcome bonus to claim and the correct licenses in place, this is a casino service that ticks a lot of boxes. If you are looking for somewhere new to play then be sure to check out the Grand Ivy casino.